Make a Great First Impression on Your New Patients

So, a potential new patient calls your practice, and you answer. What should you do?

Marketing New Patient Leads aren’t your average referred patient or new patient who organically finds your office. They’re going to require handling the first impression phone call in a different way. The person who speaks to this potential new patient needs to understand how to redirect “bait questions”, take control of the call, and build rapport quickly in order to lead this caller into a scheduled appointment.

Did you know that most dental offices only schedule 30-50% of their new patient phone calls? That means for every 100 patients calling into your office, only 30-50 are actually scheduling an appointment…..and even fewer are actually showing up.